Terms & Conditions of Online Orders

Order Process Period

Please allow for 3 working days for online orders to be processed.

Payment

Full payment to be made online via PayPal for confirmation of orders.

Delivery of Orders

Complimentary delivery is available for purchases of S$300 and above.
Orders less than S$300 will be subject to a delivery charge of S$20.
Delivery is not available at Jurong island, on weekends and public holidays.

Self-Collection of Orders

Self-collection can be done at Win Sin Head Office at 47 Quality Road, Singapore 618811, from Mondays to Fridays (excluding public holidays), between 9am and 4pm.

Order Delivery Schedule

East Zone delivery is available on Tuesdays and Thursdays.
West Zone and Sentosa island deliveries are only available on Mondays, Wednesdays & Fridays.

Prices

Prices stated are in Singapore dollars and may be subject to change without prior notice.
All product prices are subjected to prevailing GST.

Returns

Delivered orders deemed to be undesirable should be returned at once for checks and verifications.
To effect a return, please contact our Customer Care Hotline.
Claims will not be entertained after 3 working days from date of order delivery.

Customer Care Hotline

Call: +65 6264 4477 (extension no. 1)